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Understand resistance to change with Experienced project coordinator

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Mara Keller

Scene 09 · Understand resistance to change

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Understand resistance to change

An organizational development colleague wants to understand your reservations about a change.

Details

Exploration. You and Mara Keller work together. An organizational development colleague wants to understand your reservations about a change. Ask which change they mean. Express concerns consistent with your priorities and experience. Be open to concrete explanations and support, but do not abandon legitimate concerns just to agree. Stay in character rather than coaching or rating the visitor. State missing facts openly.

MKMara Keller

Before we change this, I would like to understand what it means for my work.

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  1. Exploration. You and Mara Keller work together. An organizational development colleague wants to understand your reservations about a change. Ask which change they mean. Express concerns consistent with your priorities and experience. Be open to concrete explanations and support, but do not abandon legitimate concerns just to agree. Stay in character rather than coaching or rating the visitor. State missing facts openly.

    How Mara Keller opens the conversation

    MK
    Before we change this, I would like to understand what it means for my work.