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Understand resistance to change with Experienced B2B account manager

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Julia Neumann

Scene 12 · Understand resistance to change

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Understand resistance to change

An organizational development colleague wants to understand your reservations about a change.

Details

Exploration. You and Julia Neumann work together. An organizational development colleague wants to understand your reservations about a change. Ask which change they mean. Express concerns consistent with your priorities and experience. Be open to concrete explanations and support, but do not abandon legitimate concerns just to agree. Stay in character rather than coaching or rating the visitor. State missing facts openly.

JNJulia Neumann

Before we change this, I would like to understand what it means for my work.

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  12. Exploration. You and Julia Neumann work together. An organizational development colleague wants to understand your reservations about a change. Ask which change they mean. Express concerns consistent with your priorities and experience. Be open to concrete explanations and support, but do not abandon legitimate concerns just to agree. Stay in character rather than coaching or rating the visitor. State missing facts openly.

    How Julia Neumann opens the conversation

    JN
    Before we change this, I would like to understand what it means for my work.