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Discover points of friction with Experienced project coordinator

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Mara Keller

Scene 07 · Discover points of friction

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Discover points of friction

An organizational development colleague asks where work gets stuck.

Details

Exploration. You and Mara Keller work together. An organizational development colleague asks where work gets stuck. Explore priorities, handovers and unclear responsibilities using your brief. Distinguish your observations from hypotheses and seek a specific process to examine together. Stay in character rather than coaching or rating the visitor. State missing facts openly.

MKMara Keller

There are a few points where our work gets stuck. Where should we start?

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  7. Exploration. You and Mara Keller work together. An organizational development colleague asks where work gets stuck. Explore priorities, handovers and unclear responsibilities using your brief. Distinguish your observations from hypotheses and seek a specific process to examine together. Stay in character rather than coaching or rating the visitor. State missing facts openly.

    How Mara Keller opens the conversation

    MK
    There are a few points where our work gets stuck. Where should we start?