Beta Access Available

Personas you can talk to

For teams that need faster alignment and better decisions in customer experience.

Screenshot of an example persona

Personas are usually static. Decisions aren't.

Most personas are created once, then go unused—because they can't keep up with how teams actually work.

Traditional personas
  • Go out of date as strategy and markets change

  • Feel unreliable (unclear data, unclear methods)

  • Don't keep up with a digital, global, diverse reality

  • Rarely show up in day-to-day decisions

  • Too shallow to guide real campaign and CX choices

Interactive personas
  • Built to support decisions in the moment

  • Stay relevant as your work evolves

  • Create faster alignment across the team

  • Give clearer guidance when trade-offs come up

  • Designed to be used—again and again

So instead of revisiting a stale document, teams can keep personas close to the work—where decisions get made.

Interactive Personas. Made to support decisions, not collect dust.

Video

Product Tour

Watch a quick walkthrough of how interactive personas work.

The video is only loaded from YouTube after you click play.

AI privacy by default

We only use AI providers that do not train their AI models using your data and support Zero Data Retention (ZDR).
This means that you do not have to worry about your intellectual property leaking into responses generated for other users than yourself.

Read our data privacy policy
Testimonials

Early feedback from teams working with interactive personas

Noted concern
I don't see how the results are going to be that accurate. Totally fair—accuracy comes from how the persona is built, updated, and grounded in real inputs over time.

— Founder (anonymous)

Forgotten Static Personas
I did a lot of work on the on the Persona and the different avatars, and that is in a Google documents somewhere I haven't visited again. Right. So I think this is a common pain point for many

— CX lead, SaaS (anonymous)

Simple, Clean, and Shockingly Fast to Build
What it's great, looks great and I really like the simplicity behind it, and I'm so impressed that you guys made it like for only one month.

— Founder, lifestyle business (Leah)

Bounce Ideas, Then Get Real Guidance
After we've just interviewed these people, I can Ask Sona to bounce off ideas. I like to chat with ChatGPT everyday but Ask Sona can give you more in-depth guidance as to where to go. And also more in depth in terms of data showed.

— UX Researcher (Lucas)

The Daily Schedule Makes the Persona Feel Real
What I really really like is the the daily schedule. That's something I haven't seen before on on a persona and. It's allows the part that's a dimension I can relate with quite good and It has me grasping. The essence of the person.

— Marketing lead (Daniel )

The Aha Moment: Personas You Can Actually Talk To
Having the possibility to to ask questions was mind blowing for me, so that was one of the the AHA moments. The the moments where the little light bulb went on. Because it's not just canvas where the picture of the person is painted, and then it's aesthetically there, but it's comes a bit to life and allows interaction, and that's a feature I hadn't thought about before with personas.

— Marketing Lead (Daniel )

How it works

From research to decisions, faster

Start with your context
Paste notes or add files (text docs, spreadsheets). Start from helpful inputs—not a blank template.
Generate a persona profile
Get a complete persona profile instantly, including a portrait—ready to review and refine.
Put it to work
Bring it into workshops and day-to-day discussions: Ask the Persona when decisions need alignment.

Get started in 3 minutes

Get started for free
Benefits

Why teams use interactive personas

Take better decisions
Move from research to action without losing the customer in the process.
Create spot-on campaigns | products | experiences
Use a consistent customer perspective when shaping what you ship and how you communicate.
Start immediately—improve continuously
Generate a strong first version from limited context, then refine as you learn.
Built for agencies and consultancies
Delivering work clients can actually use
  • Great for business and product owners who need decisions now, not later

  • Use what you already have: notes, text files, spreadsheets

  • Collaborate in one place: teammates can interact with and update the persona

  • Avoid "persona shelfware": keep it close to day-to-day decision-making

Use Cases

Who benefits from interactive personas?

Journey mapping & service design
Test journeys against a realistic customer perspective—so improvements are grounded and easier to align on.
Campaign messaging & targeting
Shape messaging that resonates, spot weak assumptions early, and tighten campaign decisions before you spend.
Feature prioritization & roadmap
Make sharper trade-offs by bringing the persona into prioritization—so "who is this for?" stays clear.
Brand positioning
Clarify what matters to your audience and what doesn't—so positioning decisions are easier to justify and communicate.

Built for agencies, consultancies, product teams, and business owners.

Features

Everything you need to keep personas in-tune

Grounded in your inputs
All persona traits can be traced back to content input and original research.
Screenshot of the generate persona modal dialog
Ask the Persona
Get quick, consistent answers from a customer perspective—useful for CX decisions, campaign messaging, and product trade-offs.
Living persona profile
Personas shouldn't be "done." Keep them current as your market changes—update and refine whenever you learn something new.
Versioning
Track persona changes over time. Compare versions, roll forward with confidence, and avoid "which persona are we using?" moments.
Screenshot of the version history of a persona
Collaborate with your Team
Invite collaborators to interact with and update the persona—so it becomes a shared reference point, not a solo artifact.
Screenshot of the modal dialog to invite collaborators
Portrait image generation
Generate portraits for each persona profile—so the persona is immediately recognizable and easier to use in workshops and day-to-day work.
Source attachments
Coming soon

Keep the underlying files connected to the persona for easier updates and stronger trust.

Templates
Coming soon

Start from a small amount of context—or choose a starting point when you don't have research yet.

Pricing

Pricing

We're not charging during the beta. Join early, help shape the product, and we'll share pricing details before paid plans launch.

Free Plan
0€

Create one project with up to two personas for free.

  • Create personas from notes + files

  • Ask the Persona

  • Collaborate with your team

  • Versioning + living profile updates

Start for Free
Paid Plans
Talk to us

Need more than the free plan? Tell us what your team needs and we'll help you find the right setup.

No payment method required. No billing during beta. We'll clearly communicate pricing and timelines before we start charging.

Didn't sign up yet? Help us understand why!

Your feedback shapes how we improve—takes 30 seconds.

We respect your privacy—no spam, just insights to improve.

FAQ

Common Questions

What can I use as input to generate a persona?
Paste free-form notes or upload text files and spreadsheets. The persona is generated from the context you provide.
Do you store my uploaded files?
Not yet. Right now, files are processed to generate the persona, but the source files themselves aren't stored as attachments. (Source attachments are planned.)
How do you handle AI model data privacy?
We use model providers with no-training commitments and prioritize Zero Data Retention (ZDR) handling where available. Your inputs are used to generate responses, not to train third-party models.
How is an interactive persona different from a traditional persona PDF?
Traditional personas tend to become static artifacts. Interactive personas are designed to be used during decisions—you can Ask the Persona questions as you work, then update the profile as you learn.
Can my team collaborate in the same persona?
Yes. You can invite collaborators, and they can interact with and update the persona (not just view it).
Can I track changes over time?
Yes—personas support versioning, so you can evolve a persona and keep track of what changed.
When will you start charging?
When the product is stable and we're confident it delivers consistent value. You'll get advance notice.
Do I need a credit card to join the beta?
No—instant sign-up, no payment method required.
What happens when paid plans launch?
We'll share pricing details in advance so you can decide what fits your team.
About Us

From practice, not theory

We're a digital product design studio that works with UX and CX tools every day—and we built this because we kept seeing the same pattern: personas get created, exported, and then quietly become shelfware. Clients started asking for something more usable: personas that hold up in real decisions and evolve over time.

Why trust this approach
  • 5 years building digital products with 30+ clients across 250+ projects (FinTech, SaaS, Healthcare, Workforce Management, Manufacturing, Marketing, Consulting).

  • 2 years of focused research and writing on personas, including practical articles on what makes personas work (and why they often don't).

  • A semi-regular newsletter sharing methods and learnings from ongoing client work.

Privacy & control
  • You can delete your data at any time.

  • No third-party tracking or analytics.

  • Data stays in the EU.

Want help getting the most out of it?

If you want personas grounded in strong foundational research (interviews, synthesis, segmentation), the Ask Sona team can support your team alongside the tool.

Stay updated on interactive personas

Get notified about new features, best practices, and early access opportunities.

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